Support Centre

We're here to help. Find answers, submit tickets, or contact our support team.

FAQ

Browse frequently asked questions

Support Tickets

Submit and track support requests

Email Support

Contact our support team

Report Issue

Report bugs or problems

Getting Started
New to Career Central? Start here.

For Job Seekers

  • Creating your profile
  • Uploading your resume
  • Applying for jobs
  • Viewing evaluation feedback
  • Tracking application status

For Recruiters

  • Posting job listings
  • Reviewing applications
  • Managing evaluations
  • Inviting panel members
  • Making job offers
Account & Security
Common questions about accounts and security

How do I reset my password?

Click the "Forgot Password" link on the login page and follow the instructions sent to your email.

How do I enable two-factor authentication?

Go to your account settings and navigate to the Security section to set up 2FA.

Is my data secure?

Yes, we use industry-standard encryption and security measures. See our Privacy Policy for more details.

Application Issues
Troubleshooting common application problems

My application failed to submit

Check your internet connection and ensure all required fields are filled. Try refreshing the page and submitting again.

Can I edit my application after submitting?

Most applications cannot be edited after submission. Contact support if you need to make changes.

How can I check my application status?

Go to your dashboard and view the Talent Status page to see real-time updates on your applications.

Still Need Help?
Our support team is ready to assist you

If you couldn't find the answer you're looking for, our support team is here to help. You can reach us through multiple channels:

Email

it-support@steamified.net

Response within 24 hours

Support Portal

Submit tickets for tracking

Available 24/7

Report Issues

Submit a ticket

For technical issues